Whew!

All is back on track on the unemployment benefits front.

I arrived at the Career Center office at 8 a.m. (They open at 8:30) and I was 13th in line. The staff were being very efficient and trying to get as much paperwork ready even before the office opened. Overall, things went very well. We were allowed into the building (but not the office) so we did not have to wait out in the cold. I was hoping my number 13 would be lucky. At about 10:15 I was called into the representative's office.

She spotted the problem immediately and corrected it. She said she didn't understand why this hadn't been taken care of via telephone when I called yesterday or why I had been referred to the city of Springfield to resolve the issue.

My claim has been "re-opened", a check will soon be deposited into my account, and I'm ready to log on again on Sunday.

I wonder if I could make a living guiding others through this process :-).

Bureaucracy = Frustration

I'm having another go-'round with the unemployment bureaucracy. When I filed my weekly claim via computer on Sunday, December 12 (which went very quickly), I received a message in red saying "There has been a break in the reporting of your Partial Earnings. Please contact ..."


The computer system doesn't like the fact that I work a day or two for a few weeks, but then not at all for a few weeks. When I arrived at the career center at 9:00 a.m. (they open at 8:30) to see a representative, they were already booked for the day. I tried again two days later and was put into the queue. After about an hour's wait, I talked with a representative who re-opened my claim and said she needed to send paperwork to the city of Springfield (again) to verify there was no work for me.

When I logged on to my unemployment account on Sunday, the 12th, the red message was "Call the Telephone Claims Center. Additional information is required to determine your eligibility for benefits." No phone number; no hours of operation.

I stopped by the career center on Monday a little after 9. All filled for the day. The same on Tuesday. (I tried to arrive earlier, but other obligations prevented that.) Wednesday (one of the few days I'm allowed to call; it's determined by by SSN), I finally got through only to be told the city of Springfield says I started working again the Monday after Thanksgiving. That's news to me. After calling a couple of people at the library, I was directed to the personnel office for the city.

The personnel officer said he filled out the paperwork saying that I'm technically an employee of the city, but only as part of a substitute pool. He doesn't know why unemployment is giving me a hard time. Each person keeps referring me back to the other one to straighten it out.

Of course, this is a short week with the Christmas holiday (is this the place I say "Bah, humbug!"?). My plan is to arrive at the career center tomorrow before they open. I'll be bundled up since the temperature will be about 30 degrees at 8:00 a.m.

If this had to happen, I wish it had happened in warmer weather.

All's Well

At least for the time being.

I headed out first thing this morning to the Franklin Hampshire Career Center. I only waited a few minutes before a different pleasant woman ushered me into her cubby. I explained about my workshops and she reopened my claim. Since these workshops are considered "self-employment" (unlike my "on call" work at Sprinfield City Library where I'm considered an employee) there was no form to send to anyone.

I asked what will happen the first week of November when I'm scheduled to teach two workshops and will be in the same situation. She said just come back and we'll reopen your claim again. Just like that. Problem solved.

While I keep telling myself and others that this is a good time for a career change for me, I keep returning to cataloging. I just logged off of a webinar sponsored by Lyrasis. Before CMRLS actually closed, we were notified by Lyrasis that staff could register for CE workshops free of charge. It was their way of helping us to maintain our skills while searching for work.

Earlier in the summer, I attended a webinar on Online Resources for Technical Services. Today's program was Introduction to A/V Cataloging. I already have both of those topics in my own repertoire of workshops, but I like to see how others handle the material and the different ways the information can be presented. A specific explanation or example might resonate with the audience better than another and if so, I want to include it when I teach.

Tomorrow I'm heading slightly north to Whately to the Technical Services Roundtable which will be followed by a program on implementing RDA.

I still have that job search material that I received from the career counsellor on my coffee table. I'll get to it someday.

Trials and Tribulations

Never having collected unemployment before, I haven't yet figured out all of the nuances.

Every Sunday, I get up before 7 a.m. so that I can file my claim for the week and not have to think about it until the following Sunday. Last Sunday, I logged on to the website, accessed my account and answered all of the questions: Did I look for work? Yes. Was I available for work? Yes. Did I work? No. Has my addressed changed? No. After watching the Explorer icon spinning for a while, my confirmation appeared telling me that there was a problem and that I would have to re-open my claim.

I figured this was something best done in person, so on Monday morning I drove to the career center in Northampton. I knew there would be a wait, and I brought along Finger Linkin' Fifteen by Janet Evanovich. (Demand for it has settled down enough that I actually found it on the shelves of the Hatfield Public Library. I'm not even going to think about Sizzling Sixteen till sometime in 2011.)

After about 45 minutes, my name was called and I walked into a little cubby with a very pleasant woman who looked at my filing history. It appears that because I worked for 2 weeks in a row at Springfield City Library (5 hours and 8 hours respectively) the unemployment computer gods expected me to continue that pattern. I had not worked the next two weeks and that freaked them out. I explained about my "on call" status and the pleasant woman reopened my claim. She also was required to send a form to the city of Sprinfield asking why I worked for 2 weeks and then not for 2 weeks. I'm sure the staff there have dealt with this sort of situation before and will fill out the form in a way that does not endanger my status.

This week was a busy week for me. I taught a workshop for MLS in West Stockbridge on Tuesday, worked at Springfield CL for 5.5 hours on Thursday, and taught another workshop for the Connecticut State Library in Middletown CT on Friday. When I logged on this morning, answered all of the questions and said Yes, I did work, an additional screen appeared asking how much I made. I filled in the amount, and my confirmation said that was too much money to collect an unemployment check. Not a problem as I have plenty of money coming in from my week of work. However, it also said that if I was still unemployed, I needed to reopen my claim.

So I guess it's back to the Northampton career center on Tuesday. I'm armed with my contracts from CT State Library and MLS saying I'm an independent contractor hired to teach a few specific workshops. I have a schedule of the workshops I'll be teaching and I'm hoping all will be well - until the next time.

I also hope I find a real job soon.